Partner Pro Solutions is a specialist business support service for subcontractors, based in Sydney, Australia. We provide turnkey outsourced admin support and estimating services, including administrative assistant services, estimating, and call answering services. We believe that the responsible use of data supports business growth and builds strong relationships between businesses and their clients. As a business, we are committed to respecting and protecting the privacy of all individuals we interact with. We are dedicated to being transparent in our handling and processing of Personal Data in accordance with applicable privacy and data protection laws.

Who is responsible for processing your Personal Data?

Partner Pro Solutions is responsible for processing your Personal Data. If you have any questions or are unsure about how your Personal Data is handled, please contact us at support@partnerprosolutions.com.au.

What this privacy notice covers

This privacy notice explains in detail the types of Personal Data we may collect about you when you interact with us through our website, business relationship management, events, marketing activities, or when you visit our offices. By using our website or services and providing your Personal Data to us, you are allowing our collection, use, and disclosure of your Personal Data for the purposes set forth in this privacy notice based on the lawful basis set out in this privacy notice.

Personal Data we may collect

We may process Personal Data you provide directly to us, Personal Data we collect through automated means, or Personal Data we obtain through other sources. You are not required to provide any Personal Data, however, if you choose not to do so, we may not be able to provide you with our products or services or respond to your requests. Generally speaking, we will collect Personal Data relating to you and/or your use of our services in the following ways:

(A) Personal Data you provide to us:

• Contact Data: We collect contact details when you sign-up to receive email alerts, attend one of our events, visit our offices, work with us, download our content, subscribe to our newsletters or where you ask us to respond to a query you have. The Personal Data we collect may include your name, email address, phone number, job title, and workplace location.

• Marketing and Communications Data: We collect Personal Data relating to your preferences regarding receiving marketing information from us and your communication preferences (where permitted under applicable privacy laws).

• Location Data: We may ask you where you are located as part of our marketing activities, or when you sign up to events or ask to attend meetings. This will not be tracked through your device at all and will only ever include what you have shared with us.

(B) Personal Data we collect through automated means:

• Personal Data relating to your use of our website: We collect Personal Data about how you use our website(s). This includes Personal Data relating to the pages you visit on our website(s), the services or information you search for and the links and content you choose to access.

• Profiling Data: We may use the Personal Data you provide through your use of our website(s) to provide you with relevant content and to inform our marketing strategy. This type of activity is sometimes known as “profiling” – using automated means to process your Personal Data to analyse or predict your personal preferences, interests, or behaviours. You can object to profiling (where entitled under applicable privacy laws).

• Technical Personal Data: We collect Personal Data about the device(s) you use to access our website(s) as well as other related information. You may find more information on the cookies we use and the purposes for which we use them on our separate Cookie Notice.

(C) Data we collect from other sources:

• Data we collect from third parties: We may collect Personal Data about you from third parties. Such third parties may include analytics providers, affiliate partners, and third-party platforms such as LinkedIn. We may also collect Personal Data where you register and/or attend an event which we host or are a named affiliate partner of. We do not buy Personal Data lists.

• Children and Sensitive Personal Data: We do not actively seek to collect information about children or minors, or anyone’s sensitive Personal Data. Please see more details below.

• Children: We do not actively seek to collect the Personal Data of children or minors (as defined under the applicable law in your jurisdiction). If you have any concerns about your child’s privacy in relation to our services, or if you believe that your child may have entered Personal Data onto our website(s), please contact us at support@partnerprosolutions.com.au. We will delete such Personal Data from our records within a reasonable time.

• Sensitive Personal Data: We do not intentionally collect sensitive Personal Data as part of the processing activities carried out under this privacy notice.

How we use this Personal Data

Except where required by law, we use and process the Personal Data we collect about you for the following purposes:

• To generate leads;

• To send you newsletters and information relating to our brands and services;

• To manage our relationship with you;

• To arrange and manage visits to our offices;

• To ensure our website(s) are kept relevant and useful;

• To ensure our website(s) remain secure;

• To respond to your enquiries and feedback;

• To respond to, and manage, data subject rights requests;

• To analyse and/or improve our services;

• To verify your identity and Personal Data;

• To maintain and update our records;

• To protect and defend our legal rights / respond to complaints; and

• To facilitate acquisitions and potential acquisitions of or by our business, including any related transitional and business integration activities.

Under various data protection laws we are required to advise you on the legal basis for processing your Personal Data. In the table below we set out further information about the purposes for which we use your Personal Data and the legal basis we rely on for its use (where required under applicable privacy laws). Note that we may process your Personal Data for more than one lawful basis depending on the specific purpose for which we are using your data.

In Australia, we usually rely on Consent as our lawful basis in accordance with local laws. Where this is the case, we will have explicitly asked you to consent, and you will have the ability to withdraw your consent at any time. Where we rely on a lawful basis other than consent, it will be as listed below.

How long will we keep your Personal Data

We will keep your Personal Data for as long as is necessary for the relevant service, in accordance with our legal obligations. After this time, your Personal Data will either be securely deleted or anonymised so that it can be used for analytical purposes. You may request further information about our retention periods via the contact details given in this privacy notice or request that we delete your data in accordance with your rights as set out below.

How we secure your Personal Data

We maintain appropriate organisational and technological safeguards to help protect against unauthorised use, access to or accidental loss, alteration or destruction of personal data whether in physical or electronic form. We also seek to ensure our service providers and/or any approved external third-parties who store or process personal data on our behalf do the same. The safeguards we use, depending on the circumstances, may include firewalls, penetration testing, vulnerability scans, encryption and restricted access to our IT systems.

Information Sharing and Disclosure

Whenever we share Personal Data, access is controlled on a need-to-know basis and is only provided where it is necessary to provide you with requested services or to allow us to perform any necessary or legitimate functions.

We will only transfer your Personal Data outside Australia where we are satisfied that adequate levels of protection are in place to protect the integrity and security of any Personal Data being processed and in compliance with applicable privacy and data protection laws. This may be through a contract we have in place with the importing company, or because we know that where the importing company is based has even stricter data protection laws than the one you are based in.

We take internal data protection very seriously. Our employees and the service companies commissioned by us have been contractually bound to treat personal data with appropriate confidentiality and to act in compliance with data protection regulations.

Information shared with our third-party service providers

We use a number of third parties to perform business functions on our behalf, such as sending our newsletters and hosting our online services and customer relationship management. We will only disclose the information necessary to enable these third parties to perform their services. Our service providers are contracted to comply with our instructions.

We might share information with third parties who help us with our marketing efforts, including social media platforms, advertising networks, and ad tech companies. For example, we may share email addresses or other contact information with social media platforms so they can serve our advertising to you on their platform. Personal data received by our partners may also be subject to their privacy policies and the tools they provide for you to manage how your Personal Data is used for advertising purposes.

Company transfers

We may also disclose personal information with any successor to all or part of our business. For example, if part of our business is sold, we may give our customer list as part of that transaction.

Information shared with other parties

Where required or permitted by law, Personal Data may be provided to others, such as regulators and law enforcement agencies, for example in response to a court order or a subpoena, or in response to a law enforcement agency request, or where we believe it is necessary to investigate, prevent or act regarding illegal activities, and as otherwise required by law.

We may also collect Personal Data from the parties described in this section.

You may request further information on the measures used for such transfers via the contact details given in this Privacy Notice.

Your rights

Depending on the applicable privacy law of the market you are in, you may have several rights in relation to your Personal Data, including:

• Objecting to our processing of your Personal Data. Where we rely on legitimate interest (or those of a third-party) and if you feel it impacts on your fundamental rights and freedoms, you can object to our processing. You also have a right to object where your Personal Data is used for direct marketing or profiling. You can object at any time, and we shall stop processing the data you have objected to, unless we can show legitimate grounds to continue.

• Accessing your Personal Data. We may be required to provide you with information we hold about you upon your request, including a description and copy of the Personal Data and why we are processing it, unless a lawful exception applies. We will require you to prove your identity before providing your Personal Data.

• Requesting the provision of your Personal Data to a third party. You may ask us to provide you or a third party you have chosen, your Personal Data in a structured, commonly used, machine-readable format. This right only applies to Personal Data you have provided to us; and if you have consented to our use or where we used the Personal Data to perform a contract with you.

• Requesting erasure (deletion) of your Personal Data. You may ask us to delete your data where you think we no longer require it. Note, we may be required to retain certain Personal Data by law and/or for our own legitimate business purpose. But when we do so, we will inform you.

• Requesting correction or updating of your Personal Data. This enables you to have any incomplete or inaccurate Personal Data we hold about you corrected.

• Requesting the restriction of our processing of your Personal Data. In some situations and only in some jurisdictions you can request a restriction to our processing. If you request this, we can continue to store your Personal Data but are restricted from processing it while the restriction is in place.

• Withdrawing your consent. Where you have consented to our processing of your Personal Data, you can withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of what we have done with your Personal Data before you withdrew consent or affect our right to continue with our collection, use or disclosure of your Personal Data where such collection, use or disclosure of Personal Data is permitted under applicable laws without consent. If you receive marketing communications from us, you can withdraw your consent to marketing by hitting the unsubscribe button contained within the email.

• Making a Complaint.We will do our best to resolve any complaint. However, if you feel we have not resolved your complaint, or if you wish to reach out to them directly, you can complain to your local data protection authority. For example, in Australia, the local data protection authority is the Office of the Australian Information Commissioner (OAIC). If you have any questions about who your local authority is, please contact us and we can provide the relevant information.

• Opting out of marketing. You may choose not to receive marketing communications from us. You can ask us to stop such messages at any time by clicking on the “unsubscribe” link at the bottom of the message. Please note that even if you choose not to receive marketing communications from us, you still may receive non-marketing communications, such as responses to your inquiries or notices regarding your account or our relationship with you.

If you exercise the rights above, the request should include your contact information and describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it. In addition, you should provide adequate information that we can reasonably verify that you are the person about whom we collected the personal information (including information that enables us to verify the identifying information we possibly maintain about you).

We will respond to requests within the required timeframes. If we need extra time to respond, we will let you know why, and how long we require, in writing. To protect your Personal Data, we will only honour requests if we have been able to verify your identity or authority to make the request and confirm the Personal Data relates to you. The method used to verify your identity will depend on the type, sensitivity and value of the information, including the risk of harm to you posed by any access or deletion. Verification will usually be performed by matching the identifying information provided by you to the personal information that we already have.

Note that if you are in a market where these rights do not exist, we reserve the right to deny your request.

Our responsibility for Personal Data collected through website links

This privacy notice is limited to the Personal Data collected by us. We do provide links within our website(s) to other websites, including social media websites such as Facebook, Twitter and LinkedIn, or links to the sites of other Partner Pro entities. If you follow these links, your use of these websites will be governed by their applicable user and privacy notices since their data practices fall outside the scope of this privacy notice. Further, we can have no responsibility for or control over the Personal Data collected by any third-party website and we cannot be responsible for the protection and privacy of any information which you may provide on such websites.

Updates

This privacy notice may be updated from time to time to reflect changes in law, best practice, changes in what we do, or changes in the way we treat Personal Data. The date of the most recent revision will appear at the top of this page. If you do not agree to the changes, please stop using our services and refrain from sharing your Personal Data with us. You should check this notice frequently for updates.

Contact Us

If you have any questions about this privacy notice, our approach to privacy or you would like to exercise any of the rights mentioned in this privacy notice you can contact our Data Protection Officer in any of the following ways:

1. Email: privacy@partnerprosolutions.com.au

We are committed to ensuring your privacy is protected. If you have any concerns, please do not hesitate to reach out to us.

Partner Pro Solutions (referred to as “our”, “us” and “we” in this notice) is a specialist business support service for subcontractors based in Sydney, Australia. We help our clients improve how they manage administrative tasks, estimate jobs, and handle customer interactions. We believe that the responsible use of data supports business growth and builds strong relationships between businesses and their clients. As a business, we are committed to respecting and protecting the privacy of all individuals with whom we interact. We are committed to being transparent in our handling and processing of personal data at all times in accordance with applicable privacy and data protection laws.

This Cookie Notice explains how we use cookies and the choices you have. Except as otherwise stated in this notice, the relevant Partner Pro Solutions privacy notice, which can be found on our privacy policy notice (“Privacy Notice”), will apply to our processing of the data that we collect via cookies including your rights regarding your personal data.

What are “cookies”?

Cookies are small packets of information stored by your browser when you visit certain sites, including our site. Cookies are generally used by sites to improve your user experience by enabling that site to ‘remember’ you, either strictly for the duration of your visit (using a “Session” cookie which is erased when you close your browser) or for repeat visits (using a “Permanent” cookie).

Please be advised that in some countries data such as cookie IDs and IP-/MAC- addresses are considered to be personal data. To the extent we process such data that is considered personal data, this will be done in accordance with our Privacy Notice.

Third Parties and Information Sharing

Our sites may include links to third-party sites, plug-ins, and applications. Using these facilities may allow third parties to collect or share data about you. Where you have opted-in to Functional Cookies, Performance Cookies, and Targeting Cookies, it may be possible for third-party sites to track your browsing behaviour when you leave our site. You are able to opt-out of these cookies at any time. For more information on these cookies, you can access granular details relating to each of the cookies, the categories, descriptions, types (first or third party), and lifespans.

For help and advice on how to do this, please follow the instructions in the ‘How to reject cookies’ section below.

Our site uses the following types of cookies:

• Strictly Necessary Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personal data.

• Functional Cookies: These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

• Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

• Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal data, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

• How to reject cookies: If you don’t want to receive cookies, you can update your settings in our cookie management portal here:

Cookies Settings

You can also alter your browser settings. The procedure for doing so varies from one browser application to another. If you wish to reject cookies from our site but wish to accept those from other sites, you may choose the option in your browser settings to receive a notice before a cookie is stored on your device.

By disabling cookies, you may be prevented from accessing some features of our site or certain content or functionality may not be available.

To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org.

Cookie List

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:

• Strictly Necessary Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

• Functional Cookies: These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

• Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

• Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal data, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

To ensure that you receive the best possible outcomes from your virtual assistant provided by Partner Pro Solutions, it is important for clients to fulfill certain responsibilities. These responsibilities are designed to foster a productive and efficient working relationship, enabling us to deliver high-quality services tailored to your business needs.

Client Responsibilities

1. Clear Communication:

   • Provide clear, concise, and regular communication with your virtual assistant, estimator, and admin staff.

   • Ensure that instructions are detailed and specific to avoid misunderstandings.

   • Respond promptly to queries or requests for additional information from your virtual assistant.

2. Proper Onboarding:

   • Conduct a thorough onboarding process to integrate the virtual assistant into your business.

   • Outline all necessary processes, methodologies, and prices used in your operations.

   • Provide access to any tools, software, or systems required for the virtual assistant to perform their tasks effectively.

3. Regular Feedback:

   • Provide regular feedback on the performance of your virtual assistant to help them improve and adjust their work as needed.

   • Recognise and acknowledge good performance to motivate and maintain a positive working relationship.

4. Process Documentation:

   • Create and share easy-to-follow processes with your virtual assistant to ensure consistency and clarity.

   • Update these processes regularly to reflect any changes in your business operations.

5. Access to Information:

   • Ensure that your virtual assistant has access to all relevant information and resources needed to complete their tasks.

   • Provide any necessary training or orientation to familiarise the virtual assistant with your business practices.

6. Expectations Management:

   • Set realistic expectations regarding the tasks and deadlines assigned to your virtual assistant.

   • Understand that virtual assistants require time to adapt to your business and processes.

7. Task Prioritisation:

   • Prioritise tasks and clearly communicate their urgency to your virtual assistant to ensure that critical tasks are completed on time.

8. Utilisation of Service Hours:

   • Make strategic use of the service hours purchased to maximise the value received from your virtual assistant.

   • Monitor the usage of hours and adjust task assignments accordingly to stay within the allocated hours.

No Refund for Client Negligence

While Partner Pro Solutions will strive to integrate into your business seamlessly, if our services do not live up to as promised due to improper onboarding processes and negligence to integrate our virtual assistants as required, we cannot provide a credit/refund. Proper communication, onboarding, and adherence to the outlined responsibilities are essential to achieving the best outcomes.

By engaging our services, you acknowledge and agree to these User Responsibility Terms. Adhering to these responsibilities will help ensure a successful partnership and maximise the benefits of our virtual assistant services. If you have any questions or need assistance, please contact our customer service team at support@partnerprosolutions.com.au.

At Partner Pro Solutions, we are committed to delivering high-quality business support services to our clients. However, it is important to understand the limitations and scope of our services. This notice outlines the key limitations and conditions under which our services are provided.

Scope of Services

Our services include but are not limited to:

• Virtual administrative assistance

• Estimating services

• Call answering services

• Administrative tasks including answering calls, emails, sending quotes to estimators, and more.

Service Availability

While we strive to ensure that our services are available to our clients at all times, there may be instances where services are temporarily unavailable due to:

• Technical issues or system maintenance

• Unavailability of specific staff members

• Public holidays and other non-working days

In such cases, we will make reasonable efforts to notify clients in advance and provide alternative arrangements where possible.

Service Delivery

Our services are delivered based on the hours purchased in advance under a retainer model. It is important to note:

• Once hours are purchased, they cannot be refunded but will be kept as a credit on your profile.

• Services will be delivered within the purchased hours. Any additional hours required beyond the purchased retainer will need to be arranged separately.

Service Quality and Accuracy

We make every effort to ensure the accuracy and quality of our services. However, we cannot guarantee:

• 100% accuracy in estimates and other administrative tasks due to the inherent variability and complexity of the work involved.

• Perfect alignment with client expectations in every instance. We rely on clear, concise, and regular communication with clients to minimise misunderstandings.

Service Utilisation

Partner Pro Solutions holds no responsibility for providing a quantity of hours to accomplish the work required by your business. It is at your business’s discretion on how you choose to utilise the service hours purchased, including for all estimating services.

Changes to Services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice. We will make reasonable efforts to inform clients of significant changes in advance.

Contact Us

If you have any questions or concerns regarding these service limitations, please contact our customer service team at support@partnerprosolutions.com.au or submit a question at the support bottom at the bottom left corner.

By using our services, you acknowledge and agree to the terms outlined in this Service Limitations Notice. We appreciate your understanding and cooperation.

At Partner Pro Solutions, we operate on a retainer basis for the hours purchased for our services. Please read our cancellation policy carefully to understand our practices regarding service hours, refunds, and credits.

Hours Purchased

Once hours are purchased, they cannot be refunded. However, these hours will be kept as a credit on your profile on our website for future use (for 6 months from date of purchase, after which hours will expire). This ensures that you have the flexibility to utilise your purchased hours as needed, without losing your investment.

Refunds

Refunds for purchased hours will only be granted for legitimate reasons. The following are considered legitimate reasons for refunds:

1. Service Not Delivered: If a service that was scheduled and confirmed is not delivered due to an error on our part.

2. Technical Issues: If there are technical issues on our end that prevent the delivery of the service.

3. Inaccurate Estimates: If an estimation error from our end significantly impacts the service delivery.

4. Unavailability of Staff: If our virtual assistant or estimator is unavailable and no suitable replacement can be provided within a reasonable timeframe.

Credit for Future Use

If you are unable to use your purchased hours, they will remain on your account as a credit for future use (for up to 6 months, after which hours purchased will expire). This credit can be applied to any of our services at any time, ensuring that you do not lose the value of your investment.

Contact Us

For any questions or concerns regarding this cancellation policy, or to request a refund under the legitimate reasons listed above, please contact our customer service team at support@partnerprosolutions.com.au

By choosing to engage with our services, you acknowledge and agree to the terms outlined in this cancellation policy. We strive to provide the best possible service to our clients and appreciate your understanding and cooperation.

At Partner Pro Solutions, we strive to provide clear and transparent payment terms for all our clients. Please review our payment terms below to ensure a smooth and efficient process.

Payment Terms

1. Full Payment Required: Payment is required in full for the hours purchased before any work commences. This ensures that we can allocate the necessary resources and begin work without delay.

2. Weekly Billing in Advance: All service packages are billed weekly in advance. This is to ensure there are no halts in business operations and to maintain continuous support from our virtual assistants.

3. Verification of Payment: Work will commence once the payment has been verified. Verification typically occurs within 1 business days of receipt of payment.

4. Accepted Payment Methods: We accept the following payment methods:

   • Credit/Debit Card

   • Bank Transfer

   • Nominated payment methods on website

5. Invoices and Receipts: Upon receipt of payment, an invoice and receipt will be issued to the client for their records. Please ensure that all payment details are correct to avoid any delays in processing.

6. Disputes and Queries: If you have any questions or concerns regarding your payment or invoice, please contact our billing department at support@partnerprosolutions.com.au. We will address any issues promptly to ensure a smooth resolution.

By proceeding with the purchase of hours and making a payment, you acknowledge and agree to the terms outlined in this Payment Terms Notice. We appreciate your understanding and cooperation in adhering to these terms.

Who we are and how to contact us

www.partnerprosolutions.com.au (the “Website”) is a website operated by Partner Pro Solutions (“Partner Pro”, “us” or “we”). We are registered in Australia, Sydney, NSW. To contact us, please email support@partnerprosolutions.com.au or telephone on +61 414 355 600.

The pages on the Website are published by Partner Pro Solutions.

By using our Website you accept these terms

By using our Website, you confirm that you accept these terms and conditions and agree to be bound by them. If you do not agree to abide by these conditions of use you should not use the Website in any way.

There are other terms that may apply to you

These terms and conditions refer to the following additional terms, which also apply to your use of our Website:

• Our Privacy Policy

• Our Cookie Notice, which sets out information about the cookies on our site.

We may make changes to these terms

We reserve the right to vary the conditions of use at any time and will post any variations here. You are advised to review the conditions of use on a regular basis as you will be deemed to have accepted variations if you continue to use the Website after they have been posted.

Information contained on the Website

Information published on the Website is supplied by Partner Pro Solutions and, where indicated, by certain third parties. Partner Pro Solutions takes every care and precaution to ensure that information published on the Website is accurate when posted and regularly updated, but we cannot guarantee or be held liable for its accuracy or timeliness and we may change the information at any time without notice. You must not rely on the information on the Website and you acknowledge that you must take appropriate steps to verify this information before acting on it.

The information contained in the Website is not an invitation to invest in shares or other securities, or any other products or services or otherwise deal in these or enter into a contract with Partner Pro Solutions or any other company. The information provided should not be relied upon in connection with any investment decision. You should always seek appropriate professional advice in relation to such.

The past performance of Partner Pro Solutions or any other company referred to on the Website cannot be relied upon as a guide to its future performance.

Any reference to any product or service which has been or may be provided by Partner Pro Solutions does not amount to a promise that such product or service will be available at any time. Changes to or improvements in such products or services may be made at any time without notice.

No Warranty

Partner Pro Solutions publishes the Website “as is” without any warranty of any kind, express or implied, as to the operation of the website, the accuracy of the information or the products or services referred to on the website (insofar as such warranties may be excluded under any relevant law) and to the extent permitted by law, Partner Pro Solutions shall not be liable for any losses or damage whether direct or indirect (including, without limitation, direct or indirect loss of profits), consequential, special or otherwise incidental that may result from use of the website howsoever arising.

How we may use your personal information

We will only use your personal information as set out in our Privacy Policy.

Cookies

Cookies are small files that are left on your device while you browse the Website (such as the pages looked up, the date and time of such access, etc.) and which may be read whenever your access the same Website (hereinafter “Cookies”).

For further information on the use of cookies, please consult our Cookie Notice.

Intellectual Property

Copyright in the design and architecture of the Website is provided by Partner Pro Solutions. Partner Pro owns the copyright in the content published on the Website except where otherwise indicated by a third party's proprietary notice. Images, trademarks and brands are also protected by other intellectual property laws and may not be reproduced or appropriated in any manner without written permission of their respective owners. Unless specifically prohibited by a notice published on any page, you may make a print copy of such parts of the Website as you may reasonably require for your own personal use provided that any copy has attached to it any relevant proprietary notices and/or disclaimers. All other use is prohibited.

We are not responsible for websites we link to

We are not responsible for the content of any other website from which you have accessed the Website or to which you may hyperlink from the website and cannot be held liable for any loss or damage you incur as a result thereof.

Governing Law

These conditions of use are governed by the laws of New South Wales, Australia and you agree that the Australian courts shall have exclusive jurisdiction in any dispute.

To the extent that any part of these conditions of use is found to be invalid, unlawful or unenforceable by any court of competent jurisdiction such part shall to that extent be severed from the remaining terms all of which shall remain in full force and effect as permitted by law.

All content on this website, including but not limited to text, images, graphics, logos, and design elements, is the exclusive property of Partner Pro Solutions Pty Ltd and is protected under international copyright and trademark laws. Any unauthorised reproduction, distribution, modification, display, or transmission of any content on this site is strictly prohibited and may result in legal action.

The following intellectual property is protected by copyright law:

• Website Content: All written content, blog posts, and articles are original works created by [Your Business Name] and are protected from reproduction without express written permission.

• Images and Graphics: All images, photos, and graphics are the property of [Your Business Name] or have been licensed for use on this website. They may not be downloaded, copied, or repurposed without consent.

• Logo and Branding: Our logo and all brand elements are trademarked. Unauthorised use of our logo, brand name, or visual identity is prohibited.

© 2024 Partner Pro Solutions Pty Ltd. All rights reserved.